Dynamics CRM – power, ease of use and savings for all
Configuring and maintaining a CRM system for optimum return on investment can be a far from trivial task. As a result many smaller businesses either fail to make the most of the technology, or they simply don't use it at all.
That's serious, because effective use of a good CRM system can make an enormous difference to the performance of even the very smallest businesses.
Microsoft Dynamics CRM 4.0, available as a hosted application from Perceptive Online, sweeps the complications aside and makes professional CRM far more affordable than ever before.
A fully integrated CRM system, the application makes maintaining a clear view of customers, from initial enquiry through to post sales and ongoing relationship, simple and straightforward. Dynamics CRM provides a full range of powerful tools to inform and drive your sales, marketing, and customer service. Browser access and tight integration with all Microsoft Office applications, including Outlook, enable you to work the way that suits you.
Key features of the system include:
- View your CRM database via any internet connection
- Close integration with Outlook allowing you to use CRM as a natural extension to your existing working practices
- Track by contact or correspondence item
- Full access control, making Dynamics CRM ideal for distributed teams
- Auto-syncing of Exchange and CRM databases
- Intelligent deduplication of database
- Familir Microsoft Office interface
- Wizard-based workflow and report creation tools
Hosted Dynamics CRM is now available from Perceptive Online. Set up is quick - the company can have it configured and working within two working days. There is no upfront cost, and monthly usage charges are extremely competitive at roughly half those of the market leader: a company with ten seats would see savings of some £5,400 per annum.
For more details on Hosted Dynamics CRM, call Perceptive Online on 01635 234100 and speak to Chris Branch, our CRM specialist.
Further reading:
July 2008