Microsoft Dynamics CRM

Microsoft Dynamics CRM

Perceptive Online's service is very good. If we have a problem it is sorted out if not immediately, then sooner! By being able to rely on them to have us connected 24/7, we have been able to do all our invoicing by email, and have saved more than 97% on our postage charges!

Roger Hawes,
Director,
Key-Link Limited

What is CRM?

Microsoft Dynamics CRM 4.0 is a fully integrated customer relationship management (CRM) system.

Microsoft Dynamics CRM gives you the capability to easily create and maintain a clear view of your customers from first contact through purchase and post-sales. With tools to enhance your company's sales, marketing, and customer service processes, along with full Microsoft Office Outlook integration.

Organisations of all sizes are struggling with poor access to customer data and disparate data sources, and they often lack the tools to manipulate data and make it actionable. As a result CRM applications are in demand but many businesses find it difficult to justify the financial and technical resources needed to efficiently manage them in-house.

With Perceptive delivering Microsoft Dynamics CRM to your business as a hosted service represents a fast, flexible, cost-effective alternative that can drive consistent, measurable improvement in your everyday business performance, without a large, up-front capital investment.

Microsoft Dynamics CRM 4.0 benefits include:

  • Campaign planning and execution
  • Marketing / sales collaboration tools
  • Lead and opportunity management
  • Account and contact management
  • Offline and mobile device access
  • Workflow across teams and groups

Contact us about how to take immediate advantage of these benefits.